隐私政策
Effective August 1, 2026 · 生效日期 August 1, 2026
This policy covers two things that are easy to confuse. For the account of the landlord or property manager who signs up, we decide why and how the data is used — we are the controller. For everything they then put into HostHub about their guests, tenants and staff, they decide and we only act on their instructions — they are the controller and we are their processor.
本政策涵盖两件容易混淆的事。对于注册的房东或物业管理者的账号数据,由我们决定使用目的与方式,我们是控制者。对于他们随后存入 HostHub 的房客、租客与员工信息,由他们决定,我们仅按其指示行事:他们是控制者,我们是其处理者。
If you are a guest or tenant and want to know what a particular host holds about you, ask that host. We will help them answer, but the data is theirs to explain.
如果你是房客或租客,想了解某位房东持有你的哪些信息,请直接联系该房东。我们会协助其回复,但数据由其负责说明。
As controller, for your account:
作为控制者,就你的账号:
As processor, on your instructions, HostHub stores whatever you enter about:
作为处理者,按你的指示,HostHub 会存储你所录入的:
We do not sell personal data, we do not use it for advertising, and we do not use your content to train AI models.
我们不出售个人信息,不用于广告,也不使用你的内容训练 AI 模型。
We use these providers to run HostHub. Each is bound by a contract limiting them to processing on our instructions. Items marked optional only apply if you turn that feature on.
我们使用以下服务商运行 HostHub。各方均受合同约束,仅可按我们的指示处理数据。标注“可选”的项目仅在你启用相应功能时适用。
We will tell you before adding a new provider that processes personal data. We may also disclose data if the law compels us, and will tell you unless we are forbidden from doing so.
新增处理个人信息的服务商前,我们会事先告知你。若法律强制要求,我们也可能披露数据,除非被禁止告知,否则会通知你。
Our database and file storage run in North America, and some providers above operate globally. Where personal data leaves its home region, transfers rely on the mechanisms that region recognises — for the EEA and UK, the Standard Contractual Clauses.
我们的数据库与文件存储位于北美,上述部分服务商在全球运营。当个人信息离开其所在地区时,我们依据该地区认可的机制进行传输;就欧洲经济区与英国而言,为标准合同条款(SCC)。
Account data is kept while your account is open. When you delete a record in HostHub it goes to the recycle bin and can be restored; deleting it there removes it.
账号数据在账号存续期间保留。你在 HostHub 中删除的记录会进入回收站并可恢复;在回收站中删除即移除。
After you close your account you have 30 days to export. We then delete your data, except for backups that expire on their own cycle and records we must keep for tax or legal reasons.
账号关闭后你有 30 天可导出数据。此后我们将删除你的数据,但备份会按其自身周期自然过期,法律或税务要求保留的记录除外。
No system is perfectly secure. If a breach affects your data we will tell you without undue delay and, where required, within 72 hours of becoming aware.
没有系统是绝对安全的。若发生涉及你数据的泄露,我们将不无故迟延地通知你;在法律要求的情形下,将在知悉后 72 小时内通知。
Depending on where you live, you may ask us to give you a copy of your data, correct it, delete it, restrict or object to its use, or send it to another provider. You may also withdraw consent where we relied on it, and complain to your data protection authority.
视你所在地区而定,你可要求我们提供数据副本、更正、删除、限制或反对使用,或转移至其他服务商。你也可撤回此前给予的同意,并向当地数据保护机构投诉。
Most of this you can do yourself in the app. For anything else, email platinumtravelca@gmail.com. We answer within 30 days and do not charge for it.
多数操作你可在应用内自行完成。其他事项请邮件联系 platinumtravelca@gmail.com。我们将在 30 天内答复,且不收取费用。
HostHub is a business tool and is not directed at children. We do not knowingly collect data from anyone under 16 as an account holder.
HostHub 是商务工具,不面向儿童。我们不会在知情的情况下收集未满 16 周岁者作为账号持有人的信息。
If we change this policy materially we will tell you by email or in the app before it takes effect. The date at the top always reflects the current version.
如本政策发生实质性变更,我们将在生效前通过邮件或应用内告知你。页面顶部日期始终对应当前版本。
PLATINUM TRAVEL INC., 2980 Number 3 Rd, Richmond, BC V6X 2B3. Privacy enquiries: platinumtravelca@gmail.com.
PLATINUM TRAVEL INC.,2980 Number 3 Rd, Richmond, BC V6X 2B3。隐私相关咨询:platinumtravelca@gmail.com。
The English text is the governing version; the Chinese is provided for convenience. 中文译文仅供参考,以英文版为准。
PLATINUM TRAVEL INC. · 2980 Number 3 Rd, Richmond, BC V6X 2B3 · platinumtravelca@gmail.com